Terms & Conditions of Business

Overview

These Terms of Business outline the legal framework for professional services provided by Carolyn Nicholson, covering key aspects of service delivery, communication, payments, and business relationships.

 

Key Highlights

  1. Agreement Structure

    • Consists of three main documents: Terms, Booking, and Data Processing Form​

    • Begins when the client signs the Booking or requests work to start

  2. Working Relationship

    • I operate as an independent consultant

    • Can work for multiple clients simultaneously

    • Usually work from my own premises

    • Provide necessary tools and equipment for service delivery

  3. Intellectual Property

    • I retain ownership of my templates, structures, and methodologies

    • Copyright for unique materials is assigned to the client after full payment

    • Clients must not send materials that breach third-party rights

  4. Payment Terms

    • Invoices are due by the specified date

    • Various payment arrangements possible (detailed in the Booking)

    • Deposits and prepayments are non-refundable

    • Late payments may result in work being put on hold

  5. Extras and Additional Charges

    • I may charge extra for:​

      • Out-of-hours or urgent work

      • Travel expenses

      • Additional requests beyond original scope

      • Specific payment method surcharges

  6. Confidentiality

    • Confidential information is used only to perform services

    • Both parties agree not to disclose each other’s confidential information

  7. Termination

    • The agreement can end:

      • Automatically on completion date

      • By written notice (detailed in the Booking)

      • If a breach is not remedied within 14 days

  8. Liability and Legal Protections

    • Maximum liability is limited to fees paid

    • Protections in place to manage professional risks

    • Indemnity provisions protect both parties

For specific questions or inquiries, please email: [email protected]

Please note: this is a summary for convenience. Always refer to the full Terms of Business for complete details.